CUSTOMER SERVICE
Looking for high-quality clothing that will make a statement? Look no further than Glitz Gang. We offer a wide selection of trendy and timeless pieces that will elevate any outfit. Join our family for a shopping experience that will leave you feeling stylish and confident every time you step out.
POLICY
All showstopper pieces are MADE TO ORDER. These pieces may take 4-5 weeks or 15-18 business days to produce and ship depending on the option you choose, we do not count weekends or holidays. Please note that production time is just that, production time not shipping time.
SHIPPING
Showstopper pieces are Made To Order. Please allow an estimated 4-5 weeks to process and ship your order. If an order is rushed it will take 15-18 business days to be processed and shipped. Rushed orders require a production fee. that production fee is NOT A SHIPPING FEE. A shipping fee will be charged by the carrier at checkout. Our regular standard shipping takes 2-3 days AFTER the item is made and shipped. Once a package is shipped, please note that Glitzgang.com is NOT responsible for any potential delay, as it is provided by the carrier and may vary with package destination.
INTERNATIONAL ORDERS- Our website is equipped to process international orders. Depending on the item Quantity and location, prices may vary.
RESTOCKING FEE
We reserve the right to charge a 30% restocking fee if you decide to refuse a package. You have 24 hours after an order is placed to cancel your order. if you want to cancel after those 24 hours you will be charged 30% restocking fee. please remember that we do not process refunds so any credit issued will be in the form of a gift card.
RETURNS
Our policy states that we DO NOT OFFER REFUNDS OR EXCHANGES. If there is ever a problem with your order we offer EXCHANGES AND STORE CREDIT. Please note that its a rare occurrence and its left up to OUR discretion. We inspect every single item before they are shipped and they are carefully hand folded by us with gloves. Please be careful when trying it on. We will not accept and have the right to refuse any item that is worn, dirty, or damaged.
CANCELLATIONS
You only have 24 hours to cancel your order once it is placed. After 24 hours your order has already begun and you will not be able to cancel an order already in process.
CHARGEBACKS
Once we ship your package if a chargeback is filed against the company we will report you for internet credit card fraud, which is a serious crime. Please note that your IP address amongst other things is captured and will be traced back to you. You may also be sent to collections, as we reserve the right to retrieve funds.
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CONTACT US
Have any questions or concerns?
We’re always ready to help!
Send Us An Email
call us: (973)413-3918
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